Terms & Conditions

By accessing and using ULTRA RAWZ, you accept and agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our website or use our services.

Eligibility: You must be at least 18 years old to use our website and services. By using our website, you represent and warrant that you are of legal age in your jurisdiction.

Modifications: We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the website constitutes acceptance of the modified terms.

Account Responsibility: If you create an account, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.

Product Description: ULTRA RAWZ sells premium 3rd Party Tested Research Chemicals & Legal alternatives to performance enhancers. All products are for research purposes only in laboratory settings.

Intended Use: Products are sold strictly for research purposes. They are NOT for human consumption, medical use, or any other unauthorized application. By purchasing our products, you agree:

• To use products only in controlled laboratory environments
• To comply with all applicable laws and regulations in your jurisdiction
• That you are qualified to handle research chemicals safely
• To follow proper safety protocols and use appropriate safety equipment

Compliance: It is your responsibility to ensure that purchase, possession, and use of our products comply with local, state, and federal laws in your jurisdiction.

Our ordering process is as follows:

1. Visit our Shop and add items to your cart
2. Review your cart and proceed to checkout
3. Fill in delivery information accurately
4. Select preferred payment and shipping options
5. Place your order
6. Check order confirmation email for payment instructions

Order Acceptance: All orders are subject to acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraud.

Payment: We accept multiple secured payment options visible at checkout. All payments are processed securely. See our Payment page for details.

Shipping: Orders are fulfilled from our warehouses in USA and Netherlands. See our Shipping & Delivery policy for details.

Pricing: All prices are listed in USD unless otherwise specified. Prices are subject to change without notice. We are not responsible for typographical errors in pricing.

Taxes: You are responsible for any taxes, duties, or customs fees associated with your order in your jurisdiction.

Payment Security: All payments are processed through secure payment gateways. We do not store credit card information on our servers.

Currency Conversion: For international orders, currency conversion is handled by your payment provider and may be subject to additional fees.

Shipping Options: We offer express and standard shipping worldwide using multiple carriers. Clients are free to request a specific carrier during checkout based on availability.

Delivery Times: Delivery times are estimates and not guaranteed. International shipping may be subject to customs delays beyond our control.

Shipping Costs: Shipping costs are calculated based on weight, destination, and shipping method selected.

Failed Delivery: If delivery fails due to incorrect address information provided by the customer, additional shipping charges will apply for re-shipment.

Complete details available on our Shipping & Delivery page.

Our return and refund policy is detailed on our Return & Refund Policy page. Key points include:

• Returns accepted within 30 days of delivery for unopened products
• Refunds processed within 14 business days
• Shipping costs are non-refundable
• Restocking fees may apply for opened items
• Certain products are non-returnable for safety reasons

Damaged Items: Contact us immediately if you receive a damaged item. Provide photos of the damage and packaging.

Wrong Items: If you receive the wrong item, contact us within 48 hours of delivery.

You agree not to use our website or products for any unlawful purpose or in any way that violates these terms. Prohibited uses include:

• Human consumption of research chemicals
• Medical use or treatment
• Recreational use
• Violation of local, state, or federal laws
• Resale without proper licensing
• Use by minors or unauthorized persons
• Misrepresentation of intended use

Consequences: Violation of these prohibitions may result in termination of service, legal action, and reporting to appropriate authorities.

Disclaimer: Our products are sold "as is" without warranty of any kind, either express or implied. We make no representations or warranties regarding the suitability of our products for any particular purpose.

Limitation of Liability: ULTRA RAWZ shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our products or website.

Maximum Liability: Our maximum liability to you for any claim shall not exceed the purchase price of the product in question.

Indemnification: You agree to indemnify and hold harmless ULTRA RAWZ from any claims, damages, or expenses arising from your use of our products or violation of these terms.

We are committed to protecting your privacy. Our Privacy Policy explains how we collect, use, and protect your personal information.

Data Collection: We collect necessary information for order processing, shipping, and customer service.

Data Security: We implement appropriate security measures to protect your personal information.

Third-Party Services: We may use third-party services for payment processing, shipping, and analytics. These services have their own privacy policies.

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where ULTRA RAWZ is registered, without regard to its conflict of law provisions.

Dispute Resolution: Any disputes arising from these terms shall be resolved through good faith negotiations. If resolution cannot be reached, disputes shall be submitted to binding arbitration.

International Users: If you access our website from outside our jurisdiction, you are responsible for compliance with local laws.

Severability: If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.